Shipping policy

Shipping Policy

Thank you for shopping with Heaven Eyes Hair and Lashes! Please read our shipping policy carefully so you know what to expect when placing an order.

Order Processing

All orders are processed within 3–5 business days (Monday–Friday, excluding holidays) after payment is confirmed. You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has shipped.

Shipping Regions

We currently ship within the United States only. We do not offer international shipping at this time.

Delivery Estimates

Once your order has shipped, please allow 3–7 business days for standard delivery. Delivery times are estimates and may vary depending on your location and carrier availability. Total estimated time from order placement to delivery is 6–12 business days.

Order Tracking

When your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website. If you have not received tracking information within 5 business days of placing your order, please contact us.

Local Pickup

Local pickup is available. Once your order is ready, you will receive a notification letting you know it is prepared for pickup. Please wait for this notification before coming to pick up your order. No shipping charges apply for local pickup orders.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to us: